frequently asked questions

Mortgage Questions Answered Clearly

Mortgages can feel confusing, especially if you’re buying for the first time, remortgaging, self-employed, have credit issues, or are unsure how much you may be able to borrow.

For advice based on your own circumstances, the best next step is to book a mortgage review call.

Working with a Mortgage Broker

Understand how mortgage advice works, what a broker does, and how I help you find a lender suited to your circumstances.

A mortgage broker can help you understand which lenders may be suitable based on your income, deposit, credit history, property type and overall circumstances.

Rather than simply looking for a low headline interest rate, a broker will consider whether the lender is likely to accept the case, how they assess affordability, what documents they may ask for, and whether the mortgage is realistic before an application is submitted.

This can be especially useful if your situation is not completely straightforward, such as being self-employed, having variable income, buying a non-standard property, having credit issues, or needing a lender with a more flexible approach.

In some cases, yes. Mortgage brokers may have access to intermediary-only deals or mortgage exclusives that are not always available by going directly to a high street bank.

However, the main benefit is not always just the rate. A suitable mortgage is about more than the cheapest product. It also needs to fit your circumstances, pass affordability, meet the lender’s criteria, and work for the property being purchased or remortgaged.

No. The role of a mortgage broker is not just to point you towards a rate table.

I assess your circumstances, check lender criteria, review affordability, recommend a suitable mortgage, explain the key features and risks, help with the application, liaise with the lender, and support you through to mortgage offer where possible.

Yes, you can approach your own bank directly. However, your bank will usually only be able to discuss its own products and criteria.

A mortgage broker can compare a wider range of lenders and help identify which options may be more suitable for your circumstances.

Yes. A big part of the process is explaining things in plain English.

I can help you understand how much you may be able to borrow, what deposit you may need, what an Agreement in Principle is, what costs to expect, how the mortgage application works, and what happens between offer accepted and completion.

Agreement in Principle / Decision in Principle

Common questions about getting an initial lending decision before viewing or offering on a property.

In many cases, yes. An Agreement in Principle can give you a clearer idea of what you may be able to borrow and can make you appear more prepared when speaking with estate agents.

It can also help highlight potential issues early, such as affordability limits, credit file concerns, deposit requirements, or lender criteria problems.

An Agreement in Principle, sometimes called a Decision in Principle or Mortgage in Principle, is an initial indication from a lender of how much they may be willing to lend.

It is not a guaranteed mortgage offer. The lender will still need to fully assess your documents, credit profile, property details and application before making a final decision.

For straightforward cases, an Agreement in Principle can often be obtained quite quickly once the required information is available.

More complex cases may take longer, especially if income needs to be reviewed carefully, the credit file has issues, or the lender needs more detail before giving a decision.

It depends on the lender. Some lenders use a soft credit search at Agreement in Principle stage, while others may use a hard search.

Before proceeding, I can explain which type of search is likely to be used and whether it may leave a visible footprint on your credit file.

No. An Agreement in Principle is only an initial indication.

A full mortgage offer depends on the lender being satisfied with the full application, supporting documents, credit checks, valuation, property condition and legal checks.

First-time Buyers and Home Movers

Helpful answers for buyers who want to understand deposits, borrowing, costs and the next steps.

The deposit required depends on the lender, your circumstances, the property, and the mortgage product available at the time.

Many buyers aim for at least a 5% or 10% deposit, but a larger deposit can sometimes improve the range of lenders and rates available.

How much you can borrow depends on your income, commitments, credit history, household costs, age, mortgage term, deposit and the lender’s affordability model.

Two lenders can assess the same income very differently, so it is important to check affordability properly rather than relying on a rough income multiple.

Typical costs can include your deposit, valuation fees, solicitor fees, search fees, survey costs, broker fees, lender arrangement fees, moving costs, and potentially Stamp Duty Land Tax depending on the property price and your circumstances.

I can help you understand which costs are likely to apply before you start making offers.

Once your offer is accepted, the next steps usually include confirming the mortgage recommendation, submitting the full mortgage application, instructing solicitors, arranging a valuation or survey, and providing any documents requested by the lender.

The lender will then assess the application and, if satisfied, issue a mortgage offer.

No. An Agreement in Principle is only an initial indication.

A full mortgage offer depends on the lender being satisfied with the full application, supporting documents, credit checks, valuation, property condition and legal checks.

Remortgages and Product Transfers

Helpful answers if your current mortgage deal is ending, you want to review your rate, or you are unsure whether to stay with your existing lender or move elsewhere.

Many lenders allow you to secure a new rate several months before your current fixed rate ends. The exact timing depends on your lender and whether you are staying with them or moving to a new lender.

It is usually sensible to review your options well before the end date (often 6 months) , so you have time to compare rates and avoid moving onto your lender’s standard variable rate unnecessarily.

That depends on your circumstances. A product transfer can be simpler because you stay with your existing lender, but a remortgage to a new lender may sometimes offer better rates, more flexibility, or the ability to make changes. A lot also depends on whether you are looking to borrow extra for home improvements, holidays, or possibly to consolidate debts to make your overall finances more efficient.

The right option depends on affordability, property value, current balance, fees, early repayment charges, income, credit status and your future plans.

Yes. Additional borrowing may be possible depending on your income, affordability, loan-to-value, credit profile and the reason for the borrowing.

Common reasons include home improvements, debt consolidation, buying out another party, or raising funds for another purpose. Some lenders are more flexible than others depending on the reason.

Possibly. Changes such as reduced income, self-employment, new credit commitments, maternity leave, credit issues, or a change in property value can all affect your options.

A review can help establish whether a remortgage, product transfer, or staying with your current lender is likely to be most suitable.

Self-Employed, Benefits and Unusual Income

Guidance for applicants with income that may need a more detailed lender assessment, including self-employment, benefits, variable income or family support.

Yes, self-employed applicants can get mortgages, but lenders will want to understand how your income is earned and evidenced.

This may involve reviewing accounts, tax calculations, tax year overviews, business bank statements, salary, dividends, net profit or retained profit depending on the lender and your business structure.

Many lenders prefer two years of trading history, but some may consider one year depending on the circumstances.

The best option will depend on your income pattern, business structure, deposit, credit history and the lender’s criteria at the time.

Possibly. Some lenders can consider certain benefit income, but the approach varies significantly between lenders.

They may look at the type of benefit, how long it is expected to continue, whether it is linked to children, disability, employment, or other circumstances, and how it fits with the rest of your income.

Possibly, but affordability will be important. A lender will assess your income against your commitments, household costs, dependants, mortgage term and other financial obligations.

In some cases, a joint borrower, family support arrangement, or different lender approach may help, but this depends on the full circumstances.

In some cases, yes. Some lenders may allow a family member to be included on the mortgage, either as a joint owner or under specific joint borrower arrangements.

The right structure depends on affordability, age, income, ownership, tax position, legal advice and lender criteria.

Credit Issues and Declined Applications

Common questions for clients who have had credit problems, missed payments, defaults, CCJs, mortgage arrears or a previous mortgage application declined.

Possibly. Having credit issues does not always mean you cannot get a mortgage, but the details matter.

Lenders will look at what happened, when it happened, how much was involved, whether it has been satisfied, and whether your finances have been stable since.

Issues such as missed payments, defaults, CCJs, debt management plans, arrears or payday loans can all affect lender choice.

Possibly, but it is important not to keep applying randomly.

A decline usually happens for a reason, such as affordability, credit score, income type, property type, conduct, or lender criteria. Before approaching another lender, it is better to understand why the first application failed and then identify a lender more likely to accept the case.

It can do. If your credit history is more complex, the lenders available may charge higher rates or require a larger deposit.

The aim is to find a realistic option now, where suitable, and then review the mortgage again in the future if your credit position improves.

Yes. Reviewing your credit file before applying can help identify any issues that may affect lender choice.

It is useful to check that your address history is correct, accounts are showing accurately, and any missed payments, defaults or CCJs are understood before a lender carries out checks.

Possibly. Mortgage arrears are a serious factor for lenders, especially if they are recent.

The options will depend on when the arrears occurred, how many payments were missed, whether the arrears are now cleared, your wider credit file, deposit level, income and the lender’s criteria.

Property Types and Buy-to-Let

Useful information for landlords, portfolio owners, unusual property types, non-standard construction and properties that may need a more careful lender approach.

Buy-to-let mortgages are usually assessed mainly on the expected rental income from the property, although lenders may also consider your personal income, tax position, portfolio size, credit history and landlord experience.

The rental income normally needs to meet the lender’s stress testing requirements.

Yes, this may be possible. If you have multiple properties, lenders may treat you as a portfolio landlord and require additional information.

This can include details of your existing properties, mortgage balances, rental income, property values and sometimes a business plan or cashflow summary.

This depends on the work involved, the number of applications, and the complexity of the case.

Where multiple mortgages are being reviewed at the same time, I can explain the fee position clearly before any work is carried out.

Possibly, but non-standard construction can limit the number of lenders available.

Property types such as steel frame, concrete, timber frame, thatched, high-rise flats, ex-local authority flats, or unusual builds may need careful lender selection. The lender will also rely on the valuation and property condition before confirming whether they are willing to lend.

Possibly. It depends on the type and extent of the work required.

Some lenders are comfortable with light refurbishment, while others may be cautious if the property has structural issues, no working kitchen or bathroom, damp, roof problems, or is not immediately habitable.

Fees, Solicitors and Process

Clear answers about mortgage costs, broker fees, solicitors, documents, timescales and what to expect during the mortgage application process.

Yes, broker fees may apply depending on the type and complexity of the case.

The fee will be explained clearly before you decide to proceed. In many cases, the broker fee is payable only once a mortgage offer has been issued, but this depends on the specific case and terms agreed.

This depends on the case type and what has been agreed at the outset.

For many standard mortgage cases, the broker fee is payable upon mortgage offer. You will be told clearly what applies before any application is submitted.

Some mortgage products have lender arrangement fees, valuation fees, booking fees or other costs. Other products may have no arrangement fee, free valuation or free legal work.

Part of the recommendation process is comparing not just the interest rate, but also the overall cost of the product.

Yes. I can point you towards solicitors who are experienced in dealing with mortgage transactions.

You are not required to use a recommended solicitor, but using a solicitor familiar with the process can help reduce delays and communication issues.

Timescales vary depending on the lender, your documents, the valuation, the solicitor, the property, and whether the case is straightforward or complex.

An Agreement in Principle can often be quick, but a full mortgage offer can take longer depending on underwriting and valuation requirements.

Common documents include proof of ID, proof of address, payslips, bank statements, tax documents if self-employed, proof of deposit, credit commitments, and details of the property.

The exact documents depend on your circumstances and the lender’s requirements.

Yes. As part of the mortgage process, it is sensible to review protection such as life insurance, critical illness cover, income protection or family income benefit.

The right cover depends on your mortgage, family situation, income, budget and what you would want to happen if illness, death or loss of income affected your household.