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If you are unhappy with our service
If you have been unhappy with our service please register your complaint using the details below preferably via email:
The Swansea Mortgage Brokerage Ltd, Princess House, Princess Way, Swansea, SA1 3LW
complaints@theswanseamortgagebroker.co.uk
A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4 567
The Swansea Mortgage Broker is a trading style of The Swansea Mortgage Brokerage Limited which is authorised and regulated by the Financial Conduct Authority.
The Financial Conduct Authority does not regulate some forms of buy to let mortgages
The Swansea Mortgage Brokerage Limited is entered on the Financial Services Register https://register.fca.org.uk/ under no. 13193101 . Registered in England and Wales. Registered office – Princess House, Princess Way, Swansea, SA1 3L
The guidance and/or information contained within this website is subject to the UK regulatory regime, and is therefore targeted at consumers based in the UK
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